Privacy Policy

Introduction

At Epoch Skin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you provide to us, including:

• Name and contact information (email, phone number)
• Appointment booking details and preferences
• Payment and billing information
• Communication preferences for marketing and newsletters
• Information you provide when contacting us

How We Use Your Information

We use the information we collect to:

• Process and manage your appointments
• Process your transactions and send confirmations
• Send you service reminders and updates
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our services and website experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors and email service providers. These parties are obligated to keep your information confidential.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications at any time
• Object to processing of your personal information

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.